The Extended Chin Strap is designed to address edema of the neck, mandible and the lateral aspects of the face. It covers the lateral aspect of the head in front of and behind the ear. The open neck seam creates a pocket between the two layers of fabric which can accommodate your choice of padding. The Velcro straps at the back of the neck and top of head can be adjusted to comfort level, making the garment suitable for overnight wear. The garment can also be worn with the JoviPak Universal or Peri-Auricular Neck Pad based on the desired area of coverage.
In-stock items will ship within 1 business day of your order being placed. Please allow 2-3 business days for non-stock items to ship. If you would like to know if your item is in stock, please contact customer service at 1-877-330-5900, or email firstname.lastname@example.org
Orders must be received before 3PM EST to deliver the following day when selecting One Day Shipping at checkout.
Occasionally, items will be on backorder. Customer service will notify you by phone or email to inform you of the duration of the delay and any comparable substitute that is available sooner.
Transit times will vary depending on your location, but range from 1-5 business days.
Please inspect all products upon receipt, to make sure they are correct and free from defect. Items may be returned to us for refund or exchange, for 45 days from purchase, if they are in new condition, including packaging.
**Please note that Prenatal Cradle garments, Jeunique, ITA-MED/Gabriella, Underworks, and Fembrace products are excluded from the return policy.
Shipping charges are non-refundable, unless there was an error made on our part. In this case, we will refund the customer’s return postage via UPS Ground or USPS Priority Mail, or offer a prepaid UPS return label.
For full return policy, click Returns